{"id":1092,"date":"2025-02-19T13:37:15","date_gmt":"2025-02-19T13:37:15","guid":{"rendered":"https:\/\/finovate.vamtam.com\/?page_id=1092"},"modified":"2026-04-21T15:14:56","modified_gmt":"2026-04-21T14:14:56","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/hopeful-brown-rhino.185-221-63-17.cpanel.site\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1092\" class=\"elementor elementor-1092\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1e8912 e-flex e-con-boxed e-con e-parent\" data-id=\"c1e8912\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19b6271 elementor-widget elementor-widget-heading\" data-id=\"19b6271\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Who We Are<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb7bd66 elementor-widget elementor-widget-text-editor\" data-id=\"eb7bd66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Maestro Accounting is a UK-based accounting firm providing bookkeeping, tax returns, VAT, limited company accounts, property accounting, pensions setup, and Xero accounting services to individuals and businesses.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">If you have any questions about this policy or how we handle your data, you can contact us at:<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Email:<\/strong> <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:info@maestroaccounting.co.uk\">info@maestroaccounting.co.uk<\/a> <strong>Address:<\/strong> 134 City Road, London, EC1V 2NX <strong>Phone:<\/strong> +44 7904 589021<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bff451 elementor-widget elementor-widget-heading\" data-id=\"7bff451\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What Information We Collect<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e10cf8e elementor-widget elementor-widget-text-editor\" data-id=\"e10cf8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">When you interact with us, we may collect the following personal information:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"><li class=\"whitespace-normal break-words pl-2\">Full name<\/li><li class=\"whitespace-normal break-words pl-2\">Home or business address<\/li><li class=\"whitespace-normal break-words pl-2\">Email address<\/li><li class=\"whitespace-normal break-words pl-2\">Phone number<\/li><li class=\"whitespace-normal break-words pl-2\">Date of birth (where relevant to the services we provide)<\/li><li class=\"whitespace-normal break-words pl-2\">Financial and business information necessary to carry out your accounting services<\/li><li class=\"whitespace-normal break-words pl-2\">Any other information you choose to share with us when making an enquiry or becoming a client<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28fa2d6 elementor-widget elementor-widget-heading\" data-id=\"28fa2d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How We Collect Your Information<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6784975 elementor-widget elementor-widget-text-editor\" data-id=\"6784975\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We collect information in the following ways:<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Directly from you<\/strong> when you complete a contact form on our website, book a consultation, sign up to our newsletter, become a client, or communicate with us by phone, email, or in person.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>From third parties<\/strong> only where you have given that third party your consent to share your information with us. For example, this may include referrals from partners or information passed to us through platforms such as Xero on your instruction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1b1131 elementor-widget elementor-widget-heading\" data-id=\"c1b1131\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How We Use Your Information<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0925075 elementor-widget elementor-widget-text-editor\" data-id=\"0925075\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We use the information we collect to:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"><li class=\"whitespace-normal break-words pl-2\">Provide the accounting and financial services you have requested<\/li><li class=\"whitespace-normal break-words pl-2\">Respond to your enquiries and communicate with you about your account<\/li><li class=\"whitespace-normal break-words pl-2\">Send you relevant updates, tax deadline reminders, or newsletters where you have opted in<\/li><li class=\"whitespace-normal break-words pl-2\">Meet our legal and regulatory obligations as an accounting firm<\/li><li class=\"whitespace-normal break-words pl-2\">Improve our services and website based on how they are used<\/li><\/ul><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We will never sell your personal data to third parties, and we will never use it for purposes beyond those listed above without first obtaining your consent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68e6d17 elementor-widget elementor-widget-heading\" data-id=\"68e6d17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Legal Basis for Processing<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f148f94 elementor-widget elementor-widget-text-editor\" data-id=\"f148f94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We process your personal data on the following legal grounds:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"><li class=\"whitespace-normal break-words pl-2\"><strong>Contract:<\/strong> To fulfil our obligations to you as a client<\/li><li class=\"whitespace-normal break-words pl-2\"><strong>Legal obligation:<\/strong> To comply with HMRC, Companies House, and other regulatory requirements<\/li><li class=\"whitespace-normal break-words pl-2\"><strong>Legitimate interests:<\/strong> To run and improve our business in ways that do not override your rights<\/li><li class=\"whitespace-normal break-words pl-2\"><strong>Consent:<\/strong> Where you have specifically opted in, such as for marketing communications<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-334f6ac elementor-widget elementor-widget-heading\" data-id=\"334f6ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How We Store and Protect Your Data<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df7cfa7 elementor-widget elementor-widget-text-editor\" data-id=\"df7cfa7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Your data is stored securely using industry-standard encryption and access controls. We use reputable cloud-based accounting and practice management software, all of which operate in compliance with UK GDPR.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We retain your personal data for as long as is necessary to provide our services and meet our legal obligations. For most accounting records, this is a minimum of six years in line with HMRC requirements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-692c3f4 elementor-widget elementor-widget-heading\" data-id=\"692c3f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Sharing Your Information<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88bf23b elementor-widget elementor-widget-text-editor\" data-id=\"88bf23b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We do not sell or share your personal data with third parties for marketing purposes. We may share your information with the following parties where necessary to provide our services:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"><li class=\"whitespace-normal break-words pl-2\">HMRC and Companies House, as required by law<\/li><li class=\"whitespace-normal break-words pl-2\">Xero and other accounting software providers used to manage your account<\/li><li class=\"whitespace-normal break-words pl-2\">Any third-party service providers who assist in operating our business, all of whom are bound by confidentiality agreements<\/li><\/ul><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We will never share your information with any other third party without your explicit consent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75135a3 elementor-widget elementor-widget-heading\" data-id=\"75135a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Your Rights<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3c3edc elementor-widget elementor-widget-text-editor\" data-id=\"c3c3edc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Under UK GDPR, you have the following rights regarding your personal data:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"><li class=\"whitespace-normal break-words pl-2\">The right to access the information we hold about you<\/li><li class=\"whitespace-normal break-words pl-2\">The right to have inaccurate information corrected<\/li><li class=\"whitespace-normal break-words pl-2\">The right to request deletion of your data, subject to our legal obligations<\/li><li class=\"whitespace-normal break-words pl-2\">The right to restrict or object to how we process your data<\/li><li class=\"whitespace-normal break-words pl-2\">The right to data portability<\/li><li class=\"whitespace-normal break-words pl-2\">The right to withdraw consent at any time where consent is the basis for processing<\/li><\/ul><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">To exercise any of these rights, please contact us at <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:info@maestroaccounting.co.uk\">info@maestroaccounting.co.uk<\/a>. We will respond within 30 days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d824a4f elementor-widget elementor-widget-heading\" data-id=\"d824a4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Cookies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-930f84f elementor-widget elementor-widget-text-editor\" data-id=\"930f84f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Our website uses cookies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser at any time.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c01ce6e elementor-widget elementor-widget-heading\" data-id=\"c01ce6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Making a Complaint<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-152b893 elementor-widget elementor-widget-text-editor\" data-id=\"152b893\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">If you have a concern about how we have handled your personal data, please contact us in the first instance at <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:info@maestroaccounting.co.uk\">info@maestroaccounting.co.uk<\/a>. Please include as much detail as possible so we can investigate thoroughly. We aim to respond within 15 working days, though some cases may take a little longer.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">If you remain unsatisfied after our response, you have the right to lodge a complaint with the UK&#8217;s data protection regulator:<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Information Commissioner&#8217;s Office (ICO)<\/strong> Website: ico.org.uk Helpline: 0303 123 1113<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4615a9 elementor-widget elementor-widget-heading\" data-id=\"b4615a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Changes to This Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b1860a elementor-widget elementor-widget-text-editor\" data-id=\"5b1860a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We review this policy regularly and may update it from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to check back periodically.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Maestro Accounting is committed to protecting your personal information and being transparent about how we use it. This policy explains what data we collect, why we collect it, and how it is handled. Please read it carefully.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1092","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hopeful-brown-rhino.185-221-63-17.cpanel.site\/index.php\/wp-json\/wp\/v2\/pages\/1092","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hopeful-brown-rhino.185-221-63-17.cpanel.site\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hopeful-brown-rhino.185-221-63-17.cpanel.site\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hopeful-brown-rhino.185-221-63-17.cpanel.site\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hopeful-brown-rhino.185-221-63-17.cpanel.site\/index.php\/wp-json\/wp\/v2\/comments?post=1092"}],"version-history":[{"count":8,"href":"https:\/\/hopeful-brown-rhino.185-221-63-17.cpanel.site\/index.php\/wp-json\/wp\/v2\/pages\/1092\/revisions"}],"predecessor-version":[{"id":987816,"href":"https:\/\/hopeful-brown-rhino.185-221-63-17.cpanel.site\/index.php\/wp-json\/wp\/v2\/pages\/1092\/revisions\/987816"}],"wp:attachment":[{"href":"https:\/\/hopeful-brown-rhino.185-221-63-17.cpanel.site\/index.php\/wp-json\/wp\/v2\/media?parent=1092"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}